For Patients & Visitors

Notice of Privacy Practices (Patient Privacy)

How Your Health Information May Be Used and Disclosed

This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review this notice carefully. This notice is effective as of February 28, 2018. 

We Are Committed to Your Privacy

The privacy of your health information has always been a priority at Health Pointe. This notice provides Health Pointe patients and families with information about their privacy rights and Health Pointe’s ongoing commitment to protect those rights. You have the right to make choices about the way your health information is collected and used.

Questions or Concerns
Health Pointe Privacy Officer
15100 Whittaker Way
Grand Haven, MI 49417
616-935-6349

If you have questions about this notice, contact Health Pointe’s Privacy Officer by sending an email to privacy@health-pointe.org or using the contact information listed above.

Who Will Follow This Notice

For purposes of this notice, “Health Pointe”, “Health Pointe facilities”, “we” or “us” refers to clinics, offices and facilities operated by Health Pointe as well as Health Pointe employees, staff, contractors and other personnel.

All Health Pointe people, facilities and offices will follow this notice, whether listed or not. In addition, these people, facilities and offices may share medical information with each other for treatment, payment or operations purposes (described in this notice).

This Notice of Privacy Practices is available online at www.health-pointe.org/patient-visitors/patientprivacy, at the office or facility where you are receiving care, by calling 616.486.4113, or by emailing privacy@health-pointe.org.

Our Pledge Regarding Your Health Information

We understand that health information about you is personal, and we are committed to protecting it. The health information we use, create, keep and share about you may relate to physical and mental health care you receive from us. We create a record of the care and services you receive at Health Pointe. We need this record to provide you with quality care and to comply with certain legal requirements. We may also use your health information to obtain payment for treatment provided you, for administrative and operational purposes and to evaluate the quality of care provided you. This notice applies to all of the records related to your care, that are maintained by Health Pointe, whether electronic or paper, and whether made by hospital personnel, your personal doctor, a consulting or other treating doctor, a diagnostic facility, or any Health Pointe facility or support personnel. Your personal doctor may have different policies or notices regarding the use and disclosure of your medical information.

This notice covers the ways in which we may use and disclose health information about you. It also describes your rights and certain obligations we have regarding the use and disclosure of health information.

Our Responsibilities

  • We are required by law to maintain the privacy and security of your protected health information.
  • We will let you know promptly if a breach occurs that may have compromised the privacy or security of your information.
  • We must follow the duties and privacy practices described in this notice and give you a copy of it.
  • We will not use or share your information other than as described here unless you tell us we can in writing. If you tell us we can, you may change your mind at any time. Let us know in writing if you change your mind. See contact information listed at the end of this document.

For more information see: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/noticepp.html.

How We May Use and Disclose Your Health Information

In many situations, we can use and disclose your health information without your written permission. However, uses and disclosures that are not described here will only be made with your permission. In some situations, your written authorization is required to use or disclose your health information. For example, we will never sell your information or use your information for marketing purposes without your permission. The following categories describe different ways that we use and disclose health information. Not every use or disclosure in a category will be listed, but all of the ways we are permitted to use and disclose information will fall within one of the categories. For more information see: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/index.html.

For Treatment: We may use your health information to provide treatment or health care services to you. We may disclose health information about you to other health care providers who are involved in your treatment. We may consult with these providers or refer you to them as part of your care. These other providers may include, but are not limited to, doctors, nurses, technicians, health care profession students, laboratory and diagnostic providers, pharmacists, nurse practitioners, physician assistants, physical therapists, or other personnel who plan your treatment or provide it to you.

For example, a doctor treating you for a cardiovascular condition may need to know your prior medical history maintained by your primary provider. Different Health Pointe departments may share your health information to coordinate the different things you need, such as prescriptions, lab work, X-rays or therapy, or to coordinate a referral. We may disclose health information about you to people outside Health Pointe who might be involved in your health care following treatment at Health Pointe, such as family members. We may disclose your health information to another health care provider you are referred to or transferred to for health care services.

Doctors and other providers who may treat you at places other than Health Pointe need access to the most complete information possible in order to make decisions about your care. These providers are able to access your electronic and paper records from Health Pointe for this purpose. Also, when these providers have referred you to Health Pointe for treatment, they are able to access your records and your health information to follow your treatment progress. Health Pointe has procedures and technology in place to protect the privacy and security of your records in these cases.

For Payment: We may use and disclose information about you so the treatment and services you receive at Health Pointe can be billed to (and payment can be collected from) you, an insurance company or other third party. For example, we may need to provide your health plan with information about a surgery you received at Health Pointe so your health plan can pay us or reimburse you for the surgery. We may tell your health plan about a treatment you are going to receive to obtain prior approval or determine whether your plan will cover the treatment. Some providers who deliver care at Health Pointe bill separately and we may provide payment-related information to them to coordinate the billing and payment process. We also may contact you in writing or by telephone to discuss your account or to verify or gather more information about your insurance coverage. If you have paid in full for a health care item or service, and you tell us that you do not wish your health plan to receive information about that item or service, we will not share that information with your health plan unless we are required by law to do so.

For Health Care Operations: We may use and disclose the minimum health information about you that is necessary or practicable for the health care operations of Health Pointe and others who have provided care to you. These uses and disclosures are necessary to run the business operations of Health Pointe and to make sure that all of our patients receive quality care. For example, we may use health information to review our treatments and services, and to evaluate the performance of our staff in caring for you. We also may combine health information about many patients to decide what additional services Health Pointe should offer, what services are not needed and whether certain new treatments are effective. We may disclose information to doctors, nurses, technicians, health care profession students and other personnel for educational purposes.

To Perform Research: Under certain circumstances, we may use and disclose health information about you for research purposes. For example, a research project may involve evaluating the health and recovery of patients who received one medication compared with those who received another for the same condition. Before we use or disclose health information for research, the project will have been reviewed through a special research approval process. We may, however, disclose health information about you to people preparing to conduct a research project. For example, we may disclose information to researchers to help them look for patients with specific medical needs, so long as the health information they review does not leave Health Pointe. We may need to ask for your specific permission if the researcher will have access to your name, address or other personal information, or will be involved in your research-related care at Health Pointe.

As Required by Law: We will disclose health information about you when required by federal, state or local law or regulation. For instance, we are required to report certain injuries or illnesses for public health purposes. 

Incidental Uses and Disclosures: We may use or disclose your health information when it is associated with another use or disclosure that is permitted or required by law. For example, conversations between doctors, nurses or other Health Pointe personnel regarding your medical condition may, at times, be overheard. Please be assured that we have appropriate safeguards to avoid such situations as much as possible.

Appointment Reminders: We may use and disclose health information to remind you of an appointment you scheduled for a treatment or medical service at a Health Pointe facility. 

Fundraising Activities: We may use certain information to contact you to raise money for Health Pointe or its affiliates. We may disclose non-medical information, (such as your name, address, telephone number, dates and place of service, age and gender) to a foundation related to Health Pointe so that the foundation may contact you in raising money for Health Pointe. The money raised will be used to expand and improve the services and programs we provide to the community. You have the right to opt out of receiving fundraising communications. 

Facility Directory: We may include limited information about you in the facility directory while you are a patient at Health Pointe. This information may include your name, location at our facilities, your general condition (e.g., fair, stable, etc.) and your religious affiliation. This information, except for your religious affiliation, also may be disclosed to people who ask for you by name.

In addition, Health Pointe may keep a separate directory that lists your religious affiliation and disclose that directory to members of the clergy. This is so your family, friends and clergy can visit you in the facility and know your general condition.

You have the right to ask us to restrict (limit or not include) your information in such directories. To request restrictions, you must tell us during registration. If you choose to not be included in the facility directory, we will not give out any information to anybody including family and friends who may call and ask for you by name.

Individuals Involved in Your Care or the Payment of Your Care: We may disclose health information about you to a friend or family member who is involved in your care. We also may give information to someone who is involved with payment or helps pay for your care. We may tell your family and friends about your general condition. In addition, we may disclose health information about you to an entity assisting in a disaster relief effort, so your family can be notified about your condition, status and location.

Communications Regarding Programs, Products and Services: We may use and disclose your health information to inform you of a health-related products or services of Health Pointe that may be of interest to you. In addition, we may use or disclose your health information to tell you about products or services related to your treatment, case management or care coordination, or to communicate alternative treatments, therapies, providers or settings of care. We may occasionally tell you about another company’s products or services, but will use or disclose your health information for such communications only if they occur in person.

Patient Satisfaction Surveys: We may use your information to contact you to get your opinions on the care you received from Health Pointe. We may disclose health information about you to a contracted survey/research firm who may contact you to get your opinions on the care you received from us. If you do not want Health Pointe to contact you for a satisfaction survey, please contact us (see contact information listed at the end of this document).

Health Information Exchange: Health Pointe records and transmits health information, including prescription information, electronically. Health information is shared for the purposes outlined in this notice and is protected electronically through local, state and national health information exchanges. Health Pointe participates in health information exchanges, including the Great Lakes Health Exchange (GLHC), and may participate in other information exchanges in the future. GLHC has rules regarding how health information can be accessed through the exchange, and limits the use and disclosure of such information. You can email privacy@health-pointe.org for more information about GLHC and your rights associated with the transmission of your information through this and other health information exchanges. Your participation in a health information exchange is voluntary, and you may opt-out at any time by notifying us in writing (see contact information listed at the end of this document).  Please note, your opt-out will only apply prospectively and will not affect health information that was disclosed through the health information exchange prior to the time that you opted out.

Special Situations

Organ and Tissue Donation: If you are an organ donor, we may disclose health information, as necessary, to organizations that handle organ procurement or organ, eye and tissue transplantation, or to an organ donation bank.

Military and Veterans: If you are a member of the armed forces, we may disclose health information about you as required by military command authorities. We also may disclose health information about foreign military personnel to the appropriate foreign military authority. If a family member is in the military, in certain circumstances, we may disclose information about you to the military or an approved social services agency such as the Red Cross to advise your family member of your condition. 

Workers’ Compensation: We may disclose health information about you for workers’ compensation or similar programs. These programs provide benefits for work-related injuries and illnesses. 

Help with Public Health and Safety Issues: We may disclose health information about you for public health activities to:

  • Prevent or control disease, injury or disability
  • Report births and deaths and participate in disease registries
  • Report child abuse or neglect
  • Report reactions to medications or problems with products
  • Notify people of recalls for products they may be using
  • Notify a person who may have been exposed to a disease or may be at risk for contracting or spreading a disease or condition
  • Notify the appropriate government authority if we believe a patient has been the victim of abuse, neglect or domestic violence. We will make this disclosure only if you agree, or when required or authorized by law.
  • Prevent or reduce a serious threat to anyone’s health or safety

Health Oversight Activities: We may disclose health information to a health oversight agency for activities authorized by law. These oversight activities include, for example, audits, investigations, inspections and licensure. These activities are necessary for the government to monitor the health care system, government programs and compliance with civil rights laws.

Lawsuits and Disputes: If you are involved in a lawsuit or a dispute, we may disclose health information about you in response to a court or administrative order. We also may disclose health information about you in response to a subpoena, discovery request or other lawful process by someone involved in the dispute, but only if you have agreed to such a release. However, your permission will not be required if the disclosure request has been signed by a judge or ordered by a court of law.

Law Enforcement: We may disclose health information if asked to do so by a law enforcement official in the following situations:

  • In response to a court order, subpoena, warrant, summons or similar process
  • To identify or locate a suspect, fugitive, material witness or missing person
  • If the information is about a victim of a crime and if, under certain limited circumstances, we are unable to obtain the person’s agreement to the disclosure
  • About a death we believe may be the result of criminal conduct
  • About criminal conduct at a Health Pointe facility
  • In emergency circumstances to report a crime, the location of the crime or victims, or the identity (description or location) of the person who committed the crime

Coroners, Medical Examiners and Funeral Directors: We may disclose health information to a coroner or medical examiner. This may be necessary, for example, to identify a deceased person or determine the cause of death. We also may disclose health information about patients to funeral directors, as necessary, to carry out their duties. 

National Security and Intelligence Activities: We may disclose your health information to authorized federal officials for intelligence, counterintelligence and other national security activities authorized by law.

Protective Services for the President and Others: We may disclose health information about you to authorized federal officials so they can protect the president, other authorized people or foreign heads of state, or conduct special investigations.

Inmates: If you are an inmate of a correctional institution or under the custody of a law enforcement official, we may disclose your health information to the correctional institution or law enforcement official. This disclosure would be necessary for the institution to provide you with health care, protect your health and safety or the health and safety of others, or for the safety and security of the correctional institution.

Third Parties: We may disclose your health information to certain third parties with whom we contract to perform services on behalf of Health Pointe. If so, we will have written assurances from the third party that your information will be protected 

Highly Confidential Information: Certain health information receives special privacy protection, such as psychotherapy notes, services for mental health and developmental disabilities, alcohol and drug abuse treatment and prevention services, and certain diseases. We will use or share your highly confidential health information only as permitted or required by law, or with your written permission.

Your Rights Regarding Your Health Information

Right to Inspect and Copy: You have the right to inspect and obtain a copy of the health information that may be used to make decisions about your care. During an in-person inspection of your information, a health professional may be in attendance to assist you. The information available to you includes medical and billing records, but may not include certain information such as psychotherapy notes.

To inspect or obtain a written copy of health information that may be used to make decisions about you, you must submit a request in writing to the specific Health Pointe facility or medical provider’s office that administered the related services. If you request a copy of the information, we may charge a fee for copying, mailing and other supplies, and any other charges incurred or associated with your request. Copies of electronic records may be provided in an electronic format that can be readily produced or in a format agreed to by you and Health Pointe. We also will transmit such electronic information directly to an entity or person clearly and specifically designated by you.

We may deny your request to inspect and copy in certain very limited circumstances. If you are denied access to health information, you can request that the denial be reviewed. Another licensed health care professional chosen by Health Pointe will review your request and the denial. The person conducting the review will not be the person who denied your initial request.

We will comply with the outcome of the review.

If you are participating in research activities, we may deny your request to inspect and copy some of your health information related to that research, so long as you agreed to this access restriction in the consent form you signed before participating. We also may deny access to psychotherapy records or as otherwise permitted by law.

Right to Amend: If you feel that the health information we have about you is incorrect or incomplete, you may ask us to amend the information. You have the right to request an amendment for as long as the information is kept by or for Health Pointe.

Amendment requests must be made in writing and submitted to the Director of Health Information Management (see contact information listed at the end of this document), or the person responsible for medical records at the specific Health Pointe facility or medical provider’s office that administered the related services. In addition, you must provide a reason that supports your request.

We may deny your request for an amendment if it is not in writing or does not include a reason to support the request. We also may deny your request if you ask us to amend information that:

  • Was not created by us, unless the person or entity that created the information is no longer available to make the amendment
  • Is not part of the health information kept by or for Health Pointe
  • Is not part of the information that you would be permitted to inspect and copy
  • Is accurate and complete

Right to an Accounting of Disclosures: You have the right to request an “accounting of disclosures,” which is a list of the disclosures we made regarding your health information, except the following types of disclosures:

  • To carry out treatment, payment or health care operations
  • To you or your personal representative
  • For which you have given your written permission (authorization)
  • For a Health Pointe facility directory or to your family, friends or others involved in your care
  • For national security or intelligence purposes
  • To correctional institutions or to law enforcement, as described in this notice
  • As part of a limited data set (a collection of information that does not directly identify you)

For an accounting of disclosures, you must submit your request in writing to the Director of Health Information Management (see contact information listed at the end of this document) or the person responsible for medical records at the specific Health Pointe facility or medical provider’s office that administered the related services. Your request must state a time period, which may not be longer than six years from the date of your request.

Your request should indicate in what form you want the list (for example, on paper or electronically). The first list you request within 12 months will be free. We may charge you for the costs of providing additional lists. We will notify you of the cost and you can choose to withdraw or modify your request at that time before any fees are incurred.

Right to Request Restrictions: You have the right to request a restriction or limitation on the health information we use or disclose about you for treatment, payment or health care operations except when specifically authorized by you, when required by law, or emergency circumstances.  We recognize that you may wish to exercise your rights differently at various Health Pointe facilities. It is your responsibility, as the patient, to notify each individual Health Pointe facility or provider about specific restrictions to use or disclose your health information. You also have the right to request that we limit the health information we disclose about you to someone who is involved in your care or the payment of your care, such as a family member or friend. For example, you could ask that we not disclose information about a surgery you had to someone who would otherwise be permitted to know.

If you have paid in full for a health care item or service, and you let us know that you do not wish your health plan to receive information about that item or service, we will not share that information with your health plan, unless we are required by law to do so. If you want to make this type of restriction, you should notify the Health Pointe facility or provider where you received the particular item or service.

For any other type of request, we are not required to agree to restrict the use or disclosure of your health information. If we do agree, we will comply with your request unless the information is needed to provide emergency treatment. If we agree to a restriction, the restriction will not apply to certain disclosures, such as those required to transfer your health care to another facility, those required by law and those required by a third-party payment contract.

To request restrictions, you must submit your request in writing to the person responsible for medical records at Health Pointe (see contact information listed at the end of this document) or the person responsible at the Health Pointe facility or office where you received the related services. In your request, you must tell us (1) what information you want to limit, (2) whether you want to limit our use, disclosure or both, and (3) to whom you want the limits to apply. For example, you may want to limit disclosures to your spouse.

Right to Request Confidential Communications: You have the right to request that we communicate with you about health care matters in a certain way or at a certain location. For example, you can ask that we only contact you at work or by mail.

To request confidential communications, you must write to the person responsible for medical records at Health Pointe (see contact information listed at the end of this document) or the provider’s office where you received the related care. Your request must specify how or where you wish to be contacted. We will not ask you the reason for your request. We will accommodate all reasonable requests.

Right to Choose Someone to Act for You: If you have given someone medical power of attorney or if someone is your legal guardian, that person can exercise your rights and make choices about your health information. We will make sure the person has this authority and can act for you before we take any action.

Right to a Paper Copy of This Notice: You may ask for a copy of this notice at any time. Even if you agreed to receive this notice electronically, you still are entitled to a paper copy. You may obtain a copy of this notice on our website, health-pointe.org/patientprivacy, or at any Health Pointe facility.

Right to Receive Notice of a Breach: You have the right to be notified upon a breach of any of your unsecured health information.

Right to File a Complaint if you Feel Your Rights are Violated:

You can complain if you feel we have violated your rights by contacting the Privacy Officer using the contact information at the end of this document. All complaints must be submitted in writing. You can file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, calling 1-877-696-6775, or visiting www.hhs.gov/ocr/privacy/hipaa/complaints/. We will not retaliate against you for filing a complaint.

Changes to This Notice

We reserve the right to change this notice. We also reserve the right to make the revised notice effective for health information we already have about you and any information we receive in the future. We will post a copy of the current notice in the facilities, offices and locations covered by this notice. The notice will contain the effective date. In addition, each time you register at a facility or office, or you are admitted to a facility for treatment or health care services as an inpatient or outpatient, a copy of the most current notice will be made available to you.

Other Uses of Your Health Information

Other uses and disclosures of health information not covered by this notice or the laws that apply to Health Pointe only will be made with your written permission. If you provide us with permission to use or disclose your health information, you may revoke that permission in writing at any time (see contact information listed at the end of this document). If you revoke your permission, we will not use or disclose health information about you for the reasons covered by your written authorization. You understand that we are unable to take back any disclosures we already made with your permission, and we are required to retain our records of the care that we provided to you.

Notice of Nondiscrimination

Health Pointe complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Health Pointe does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Health Pointe:

  • Provides free aids and services to people with disabilities to communicate effectively with us, such as:
    • Qualified sign language interpreters
    • Written information in other formats (large print, audio, accessible electronic formats, other formats)
  • Provides free language services to people whose primary language is not English, such as:
    • Qualified interpreters
    • Information written in other languages

If you need these services, contact Health Pointe Language Services at 1-844-359-1607 (TTY:711).

If you believe that Health Pointe has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with:

Patient Relations
15100 Whittaker Way
Grand Haven, MI 49417
833-706-4516
patient.relations@health-pointe.org

You can file a grievance in person or by mail, fax, or email. If you need help filing a grievance, the Director of Patient Experience is available to help you.

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/portal/lobby.jsf  or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue SW, Room 509F, HHH Building
Washington, DC 20201
1-800-368-1019, 800-537-7697 (TDD).
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.

Contact Us

Español (Spanish)

ATENCIÓN: Si usted habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-844-359-1607 (TTY: 711)

 

العربية (Arabic)

ملحوظة:  إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغوية تتوافر لك بالمجان.  اتصل برقم  1-844-359-1607.(رقم هاتف الصم والبكم: 711).

 

中文 (Chinese): 國語/普通話 (Mandarin), 粵語 (Cantonese)

請注意:如果您講中文,你可以獲得免費的語言輔助服務。請撥打1-844-359-1607(TTY 手語翻譯:711)。

 

Tiếng Việt (Vietnamese)

CHÚ Ý:  Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn.  Gọi số 1-844-359-1607 (TTY: 711).

 

Ako govorite srpsko (Serbian, Croatian or Bosnian)

OBAVJEŠTENJE:  Ako govorite srpsko-hrvatski, usluge jezičke pomoći dostupne su vam besplatno.  Nazovite 1-844-359-1607 (TTY: 711). (TTY- Telefon za osobe sa oštećenim govorom ili sluhom: 711).

 

አማርኛ (Amharic)

ማስታወሻ:  የሚናገሩት ቋንቋ ኣማርኛ ከሆነ የትርጉም እርዳታ ድርጅቶች፣ በነጻ ሊያግዝዎት ተዘጋጀተዋል፡ ወደ ሚከተለው ቁጥር ይደውሉ 1-844-359-1607. (መስማት ለተሳናቸው: (TTY: 711).

 

नेपाली (Nepali)

ध्यान दिनुहोस्: तपार्इंले नेपाली बोल्नुहुन्छ भने तपार्इंको निम्ति भाषा सहायता सेवाहरू निःशुल्क रूपमा उपलब्ध फोन गर्नुहोस्
1-844-359-1607 (टिटिवाइ: (TTY: 711).

 

Thuɔŋjaŋ (Nilotic – Dinka)

PIŊ KENE: Na ye jam në Thuɔŋjaŋ, ke kuɔny yenë kɔc waar thook atɔ̈ kuka lëu yök abac ke cïn wënh cuatë piny. Yuɔpë 1-844-359-1607 (TTY: 711).

 

Kiswahili (Swahili)

KUMBUKA: Ikiwa unazungumza Kiswahili, unaweza kupata, huduma za lugha, bila malipo. Piga simu 1-844-359-1607 (TTY: 711).

 

فارسی  (Farsi)

توجه: اگر به زبان فارسی گفتگو می کنید، تسهیلات زبانی بصورت رایگان برای شما فراهم می باشد. با 1.844-359-1607 (TTY: 711). تماس بگیرید.

 

Français (French)

ATTENTION: Si vous parlez français, des services d’aide linguistique-vous sont proposés gratuitement. Appelez le 1.844-359-1607 (TTY: 711).

 

(Burmese)

 

 فارسی دری‎ (Dari)

توجه اگر به زبان دری صحبت می کنید، خدمات کمک زبانی بصورت رایگان برای شما در دسترس است.  تماس با

.(TTY: 711) 1-844-359-1607

 

Kreyòl Ayisyen (Haitian Creole)

ATANSYON: Si ou pale Kreyòl Ayisyen, gen èd nan lang ki disponib gratis pou ou. Rele nimewo 1-844-359-1607 (TTY: 711).

 

Ikinyarwanda (Kinyarwanda)

ICYITONDERWA: Niba uvuga ikinyarwanda, serivisi z’ubufasha ku byerekeye ururimi, urazihabwa, ku buntu.
Hamagara 1-844-359-1607 (ABAFITE UBUMUGA BW’AMATWI BIFASHISHA ICYUMA CYANDIKA -TTY: 711).

 

Soomaali (Somali)

DIGTOONI: Haddii aad hadasho Soomaali, adeegyada caawimada luqadda, oo bilaasha, ayaad heli kartaa. Wac 1.844-359-1607 (TTY: 711).

 

(Sudanese) اللهجة السودانية

انتباه: إذا كنت تتحدّث اللهجة السودانية، خدمات المساعدة بلغتك متاحة مجاناً.   اتصل على الأرقام
. (رقم الصم والبكم: 711)1-844-359-1607

 

தமிழ் (Tamil)

கவனம்: நீங்கள் தமிழ் பேசினால், உங்களுக்கு இலவசமான மொழி உதவிச் சேவைகள் கிடைக்கின்றன.இந்த எண்ணை அழைக்கவும்: 1844-359-1607 (TTY: 711).

 

ትግርኛ (Tigrinya)

ትኹረት: ትግርኛ እንድሕር ትዛረብ ኮንካ፣ ናይ ቋንቋ ደገፍ ኣልግሎታት፣ ብናጻ ክቐርቡልካ እዮም።  ደውል 1.844-359-1607 (TTY: 711)።

 

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